If your order is placed and paid before 22:00, your order will usually be delivered to you within 1-3 working days, provided the item is in stock. 95% of all orders are delivered by the carriers within the time frame as per. However, there may be circumstances in which your order may be delayed. We do not accept complaints if the package is not delivered on time. If this is the case, please do not hesitate to contact us so that we can investigate the status of the delivery, then please send an email to firstname.lastname@example.org.