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  1. INTOLED Help centre
  2. Return & Warranty
  3. Returns

Returns

  • How can I return? / How do I register a return?
  • How can I return items safely?
  • Do I have to pay for returning the items?
  • What is the address to which I have to return?
  • What if I cannot print the return label?
  • Where can the items be delivered for return?
  • Is it still possible to cancel my return request?
  • Will I receive a notification or confirmation if my return request has been approved by you?
  • When will I be credited for the amount paid after the return?
  • Do you accept returns?
  • Is it possible to exchange products?
  • How do I know if the products I returned have arrived?
  • Can my product be repaired?
  • Is it possible to return one or more products from my order?
  • Why have I received less money back after returning?
  • What is the best way to prepare my order for return?
  • Do I have to send the products I return in their original packaging?
  • Exceptions to return
  • Can I return after 14 days?
  • What are the return conditions?
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