FAQs - Frequently asked questions
- I can not link any Smart/WiFi products in the app, it does not work. What am I doing wrong?
- I cannot see the items I put in my shopping cart. What should I do?
- Does INTOLED have a secure payment page?
- I did not receive all the necessary materials with my order, how is this possible?
- What should I do if I received a parcel in my name but did not order it myself?
- How do I install a Homeylux smart device?
- How can I see if my product is in stock?
- Is my personal data safe?
- Can I use my smartphone to make purchases in your webshop?
- When will the products that are sold out be back in stock?
- Do you also wrap in gift wrapping?
- What if I forgot my password?
- Why does the LED lighting flicker?
- What should I do if I have bought the same product(s) several times by accident?
- How do I order at INTOLED?
- What are the sales conditions of INTOLED?
- I have placed an order and see that the product(s) are now cheaper on your website, do I get a discount?
- How and when can I reach you?
- How can I unsubscribe from the newsletter?
- What Facebook data can INTOLED see from my profile?
- How can I disconnect Facebook from INTOLED?
- Why should I login to INTOLED with my Facebook account?
- How do I choose the correct beam angle?
- How can I switch from Halogen to LED?
- What about the subsidy for LED lighting?
- What are the advantages of LED lighting?
- Who is INTOLED?