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  1. INTOLED Help centre
  2. General information
  3. FAQs - Frequently asked questions

FAQs - Frequently asked questions

  • I can not link any Smart/WiFi products in the app, it does not work. What am I doing wrong?
  • I cannot see the items I put in my shopping cart. What should I do?
  • Does INTOLED have a secure payment page?
  • I did not receive all the necessary materials with my order, how is this possible?
  • What should I do if I received a parcel in my name but did not order it myself?
  • How do I install a Homeylux smart device?
  • How can I see if my product is in stock?
  • Is my personal data safe?
  • Can I use my smartphone to make purchases in your webshop?
  • When will the products that are sold out be back in stock?
  • Do you also wrap in gift wrapping?
  • What if I forgot my password?
  • Why does the LED lighting flicker?
  • What should I do if I have bought the same product(s) several times by accident?
  • How do I order at INTOLED?
  • What are the sales conditions of INTOLED?
  • I have placed an order and see that the product(s) are now cheaper on your website, do I get a discount?
  • How can I unsubscribe from the newsletter?
  • What Facebook data can INTOLED see from my profile?
  • How can I disconnect Facebook from INTOLED?
  • Why should I login to INTOLED with my Facebook account?
  • How do I choose the correct beam angle?
  • How can I switch from Halogen to LED?
  • What about the subsidy for LED lighting?
  • What are the advantages of LED lighting?
  • Who is INTOLED?
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